Infodats New Zealand

Desktop Technology Services Chch
Business Consulting in Christchurch

www.dtsl.co.nz
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Address

157 Lichfield Street. Christchurch Central.. 8011, Christchurch, Canterbury.
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What you should know about Desktop Technology Services Chch

Desktop in Christchurch, Consultancy in Christchurch

DTSL is a leading, NZ owned, nationwide provider of IT resources and expertise. Our insistence on support being provided by a national network of our own employees is a key differentiator for DTSL and enables us to accurately and rapidly manage services nationwide through our centralised National Service desk and our own team of engineers. DTSL’s core values encompass customer focus, teamwork, innovation, the highest ethical standards, a commitment to quality and continuous improvement. New Zealand’s most prominent technology providers recognise the value that we are able to provide their businesses and entrust us with the support of some of the country’s largest corporate, government and educational organisations.
Formed in 1997, DTSL’s history includes the development of an extensive, nationwide, service infrastructure, with the approach developed through service delivery to the world’s leading multinational IT Providers. These relationships provide an indirect customer base, which includes some of New Zealand’s largest commercial and Government organisations. The high levels of expertise and specific product certifications and abilities required to support these customers are the basis for DTSL’s knowledgeable, professional approach in the service marketplace. Our history also includes a background of responsive, highly cost efficient service provision to the small and medium business market under the successful Totality brand.
Striving to offer lifetime value to our Totality customer base we have helped them to grow their businesses by taking ownership of the IT worries and letting them concentrate on their business direction. Our skills, experience and proven performance in delivering ICT services and solutions has enabled us to operate as a trusted partner to both technology providers and also direct clients. The Assistive Technology Division of DTSL is a leading New Zealand provider of specialised software and assistive technology solutions. Their role is to work alongside the assessment teams and government funding agencies within Education, Health and the Accident Compensation Commission.
They directly support Disability Groups, Support Agencies, families and main stream education. DTSL continues actively recycling nationally , with paper recycling in all major locations. Our goal with this activity is to maximise the return of disused equipment to a recycling processor. are switched off as possible and are continually negotiating reduced rates for electricity, to save both energy usage and costs.
In 2012 we saved close to 10 on electricity costs, in was saved and in 2014 we saved 4 on electricity costs The overall goal for energy usage is to reduce usage by 10 and save on costs each year as possible

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Services

Internet Service Management Network Management and reporting services to your internet connection device Management of services provided by your Internet service provider. Totality Network Monitoring gives you the confidence that your network is delivering the performance that you need. Patching Apply monthly security patches on Microsoft supported versions of Microsoft Operating Systems as recommended by Microsoft. Installation and Migration Services Requires the Workstation Monitoring and Remediation Service. Hardware The provision of suitable workstation hardware Hardware as a Service included in the monthly services fee. The Managed Server solution is an optional extension to Cornerstone and is available at two levels . Monthly Reporting Inclusion of server availability, performance and critical issues within the Totality monthly reports. Support General server remote and onsite support and istration required to maintain Business as Usual’ performance of supported servers. Patching Remote application of vendor recommended critical or security patches where feasible and or coordinating on site Service Pack installation and critical patches. Diagnostics and Remediation Restoration of Business as Usual’ services on servers that are under warranty by suitably qualified Service Engineers during Standard Business Hours. We build solutions that support critical business functions for customers throughout New Zealand. Our communications focus includes internet connections, phone systems, and joining your sites together. On Site Support Access to suitably qualified Service Engineers dispatched to Client offices nationwide during standard business hours extendable on request providing hardware and operating system support and performing system updates as required. Managed Data focuses on monitoring and maintaining your data, reducing your business risk. Maintenance General backup and storage istration and support required to maintain Business as Usual’ performance of backup systems

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